Privacy Policy

Englisher Ltd (Doing Business As Englisher Ltd) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services, including SMS/text messaging where applicable.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our services.

1. Contact Information

2. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide to Us

• Name
• Email address
• Phone number
• Educational background and qualifications
• Course enrollment information
• Payment or billing information (if applicable)
• Project details, inquiries, or service requests
• SMS opt-in or consent information

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and usage data
• Cookies or analytics data

c. SMS/Text Message Information

If you opt in to receive SMS/text messages from us, we may collect:

• Your mobile phone number
• Message content and logs (date/time, delivery status)
• Opt-in and opt-out preferences

Englisher Ltd does not sell or share phone numbers or SMS consent with third parties for marketing purposes.

3. How We Use Your Information

We use personal information to:

• Provide educational advisory and enrollment services
• Communicate with clients and respond to inquiries
• Manage applications, contracts, and student support
• Send service updates, course information, or business communications
• Send SMS/text messages after obtaining proper consent
• Improve our website and services
• Protect the security and integrity of our systems
• Comply with legal and regulatory requirements

4. SMS/Text Messaging Policy (A2P Compliance)

By providing your mobile number and opting in, you consent to receive SMS/text messages from Englisher Ltd, which may include:

• Course enrollment updates
• Appointment or meeting reminders
• Administrative or account-related messages
• Customer support communications

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You may opt out of SMS/text messages at any time by:

• Replying STOP to any message
• Replying HELP for assistance
• Emailing us at support@englisher.co.uk
• Calling +447537132205

After you send "STOP," you will receive one final confirmation message. No further messages will be sent unless you opt in again.

Englisher Ltd does not share SMS consent or phone numbers with third parties for marketing or unrelated purposes.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

5. How We Share Your Information

We may share personal information with:

• University partners (Leeds Beckett University, Canterbury Christ Church University) for enrollment and academic purposes
• Trusted service providers (e.g., payment processors, CRM systems, SMS platforms, website hosting providers)
• Legal or regulatory authorities when required by law

We do not sell personal information.

6. Non-Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as CRM platforms, SMS delivery providers, or customer support tools, is permitted solely to operate our services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

7. Data Storage & Security

We use reasonable administrative, technical, and physical security measures to protect personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Maintain business and financial records
• Comply with legal, tax, or regulatory obligations

You may request deletion of your personal information, subject to legal limitations.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion
• Withdraw consent (including SMS consent)
• Ask how your information is used

To exercise your rights, contact support@englisher.co.uk or call +447537132205.

10. Cookies & Tracking Technologies

Englisher Ltd may use cookies, analytics tools, or similar technologies to improve website functionality and user experience. You may disable cookies in your browser settings, but some features may not work properly.

11. Third-Party Links

Our website may contain links to third-party websites. Englisher Ltd is not responsible for their privacy practices. Please review their policies before providing personal information.

12. Children's Privacy

Englisher Ltd does not knowingly collect personal information from children under the age of 13 without verified parental or guardian consent. If such information is discovered, it will be deleted promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised "Last Updated" date. Continued use of our services indicates acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: